Employee Training and Development
Empower teams for long-term successBuilding teams that win by finding the leader within
The secret sauce behind our ability to deliver software while providing first-class client experiences is our team. Our people are intelligent, capable, and engaged—and we believe yours are too! The difference lies in the way each individual approaches their work, how teams work together, and how engaged each person is.
Through our training and development process, we unlock your team’s potential by establishing shared values, instilling ownership, and nurturing leadership. We go beyond teaching teams DevOps, empowering each person to deliver their best work.

Why invest in employee training and development solutions?
When your teams perform at a higher level, your business performs at a higher level. People are your business. And especially in a world where remote work is the new normal, it’s critical to foster communication and collaboration. Coaching future-proof teams should be the top priority for any organization.
So now’s the time to take a critical look at your organization and ask: Could my teams be performing better? If any of these scenarios sound familiar, it might be a sign that your team can benefit from value-driven training and development programs:
- Unexpectedly missing deadlines
- Fear of commitment
- Conflicts that create division
- Lack of personal growth among team members
- Lack of accountability
- Unreliable performance
- Negative stakeholder experiences
- Frequently missing expectations
- Solutions don’t meet business needs
- Unexpectedly missing deadlines
- Fear of commitment
- Conflicts that create division
- Lack of personal growth among team members
- Lack of accountability
- Unreliable performance
- Negative stakeholder experiences
- Frequently missing expectations
- Solutions don’t meet business needs
The benefits of training and development
We know you want to empower your teams, but perhaps you’re too in the weeds, or don’t have the time and resources to give people the individual attention they need. That’s where an objective perspective and a trained coach can come in most handy.
By working with a trusted and experienced employee training and development partner, you’ll benefit from deep IT leadership expertise, and wind up with teams who aren’t afraid to fail and deliver wins more often. The results of our training and development engagements are tangible and self-sustaining:
Short-term benefits:
- Autonomous and empowered teams
- Clear expectations from management to developers and vice versa
- Self-managed individuals that hold each other accountable
- Reliable performance through clear responsibilities and expectations
- Ability to identify stakeholders and communicate out effectively
- Increased collaboration by knowing when, how, and who to ask for help
- Noticeable improvements in meeting deadlines, delivering higher-value work, and continual improvement
- Autonomous and empowered teams
- Clear expectations from management to developers and vice versa
- Self-managed individuals that hold each other accountable
- Reliable performance through clear responsibilities and expectations
- Ability to identify stakeholders and communicate out effectively
- Increased collaboration by knowing when, how, and who to ask for help
- Noticeable improvements in meeting deadlines, delivering higher-value work, and continual improvement

”It feels like we have a real team for the first time ever.”
Mark Gould, Chief Technology Officer, Spindlemedia
The employee training and development process
A good trainer is like a good coach—and in fact that’s often how we approach our training and development programs. Our experts work with your people—from managers to developers—on a mix of job mastery and leadership training. Walk the walk with your team, demonstrating how the principles we’ve acquired can enhance your work, your environment, and your people. Our tailored approach is designed to fit your organization and specific team goals. At a high level, here’s what our employee training and development approach looks like.

Individual training sessions
We touch base with team members on a weekly basis and during ad-hoc collaboration sessions. We discuss obstacles, goals, and opportunities for continual development and encourage and support each person.
Collaboration with management
Keeping all levels involved and bought-in to the process is key to successful team training. We work with managers on an established schedule to align on objectives and maintain alignment on objectives.
Team training sessions
We address common skill gaps and leadership principles at the group level. We help identify potential skill gaps or breaks in communication, ownership, or stakeholder buy-in might be holding your teams back.
Team and individual goal-setting
By identifying and tracking goals across short-term sprints, we help teams and individuals keep focus and set definable success metrics. This process fosters ownership in making key deliverables while establishing accountability.
Pair programming and coaching
By working on features and troubleshooting together, we demonstrate a pragmatic approach to problem-solving. This enables us to accomplish real business tasks while bridging the gap between practice and implementation.
Communication training
We teach teams how to communicate more effectively by leading the conversion, effectively raising concerns, and working through conflict in ways that bring teams closer together, not push them apart.
Documentation development
Documentation is a developers best friend—but often, or done shoddily. We show your teams how to create clear documentation that helps communicate expectations and accelerate onboarding for new members.
Why trust us with your team training and development?
Training with Headspring is more than teaching your teams how to do DevOps or take advantage of the newest features in .NET Core. We want to guide individuals in their approach to software development, from the way they show up to work, to the way they set expectations and resolve conflicts, to the way they treat each other and empower people to do their best work.
As a consulting firm, these are all things we’ve committed to and codified internally. It’s how we create such great experiences for our clients. “The Better Way” is a set of principles, practices, guidelines, and team structures that we’ve assembled to help us—and you—work better and be more fulfilled as a team.

Our trainers’ promise
A commitment to investing in people is a top-down priority built into our organization. We want to share that culture with you through a training and development process that ensures a bright future for your business by empowering your IT people to shine.
Our trainers see themselves as coaches that work closely with teams and individuals to provide sustainable development, not just static instructure. As IT specialists, we see human-oriented elements such as leadership, communication, collaboration, and responsibility as essential elements of any engineering career. We’ve nurtured these talents in ourselves and our clients through extensive experience as well as tightly-knit relationships, and we’re ready to pass the torch on to your teams.
Training and Development success stories
Empowering Spindlemedia’s developers to deliver faster and better as a well-oiled team
Spindlemedia, a provider of high-quality tax office solutions in Texas, was looking to expand their customer base by modernizing their offerings. However, the team was small, and didn’t have the experience or resources to tackle the project on their own. While partnering on the software update, we also embedded a training and development coach who worked with Spindlemedia’s developers to quickly ramp up their knowledge of modern languages, processes and best practices. Together, we were able to deliver scalable software as well as a newly engaged and effective team.
Insights from our training and development experts
As a people-centric technology company, we’re not just talk when it comes to our employee training and development solutions. Read up on real-life accounts of how we empower people and teams to drive greater business value by fostering ownership, autonomy, collaboration, and growth.