Analyst Webinar Event

This event is closed. 

Date: November 06, 2014
Time: 11:00 am

Software needs a wholesale reconfiguration in nearly all industries.  Drivers include:

  • Turning big data into insights
  • The mobile mind shift
  • Roaming digital disruptors

At the same time, today’s product-centric architectures and overly-customized on-premise business applications have hit the Age of the Customer (AoC) wall. Hyper-needy customers mean enterprises must pivot to embrace agile business—rapid development of applications, the automation of processes, and the delivery of consistent, demanded customer experiences.

Application developers and line of business leaders: Learn how to prepare for this shift.

Attend this Headspring webinar where guest speaker and Forrester Research analyst Craig Le Clair will discuss the inghts from his research paper, Business and IT Impact of BPM Excellence. He will also outline a phased technology progression that highlights the role of foundational tools including:

  • BPM dynamic case management
  • Smart Process Applications and
  • Cloud integration approaches

…each of which help enterprise pivot to the Age of the Customer.

Featured Speakers:

Craig Le Clair 

VP, Principal Analyst Serving Enterprise Architecture Professionals
Forrester Research




Glenn Burnside

EVP, Operations



Eliminate the wasted hours of untamed tasks and processes.Developers and LoB managers must move from high cost structures and poor business agility and instead:

  • Complete back-end efficiencies to focus on customer-facing apps.
  • Save money with better-created software that accomplishes more.

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